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How can I send customers emails with their quiz results?

Written by Ana Bunaiasu
Updated today

If you want to send customers their quiz results by email, the best approach is to use an email marketing platform that can work with Lantern quiz data.

What is the best way to send quiz result emails?

The most reliable way to send quiz result emails is by using:

These platforms are designed for automation and allow you to send personalised emails based on quiz responses.

With both tools, you can:

  • Automatically send an email when someone completes a quiz

  • Include personalised product recommendations

  • Show a summary of the user’s answers

  • Link back to the quiz results page

  • Create follow up email flows

Using Klaviyo

Once set up, the flow can:

  • Send an email instantly after quiz completion

  • Include dynamic quiz data such as answers and recommendations

  • Update automatically if the user takes the quiz again

Using Omnisend

Omnisend offers a similar setup using automations.

You can:

Can I use Shopify Email?

Shopify Email cannot be used to send automatic quiz results to customers because it has important limitations.

It cannot:

  • Access quiz answers

  • Include personalised product recommendations from the quiz

  • Display dynamic quiz results

This means you can send general emails to customers collected through the quiz, but you cannot send fully personalised results emails using Shopify Email.

If you want emails that reflect each user’s quiz results, you will need to use a platform like Klaviyo or Omnisend.

Do emails send every time someone completes the quiz?

Each time a user completes the quiz, a new event is sent to your email platform. This allows you to send updated results every time the quiz is taken.


Are there other options?

If you are not using Klaviyo or Omnisend, there are alternative ways to send quiz data to other tools, such as using Zapier.

However, these setups are more limited and may require additional configuration.


Summary

  • Klaviyo and Omnisend are the best options for sending quiz result emails

  • They allow fully personalised, automated emails

  • Shopify Email cannot send dynamic quiz results

  • Each quiz completion can trigger a new email

If you’re unsure which setup is right for you, feel free to reach out to our support team.

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