Mutually exclusive answers let you choose an answer option that cannot be selected together with other answers in a multiple-choice question.
This is useful for options like Others, None of the above, or No preference, where the answer should be selected on its own.
How to set up mutually exclusive answers
Open your quiz in the Quiz Builder.
Select a Multiple Choice question.
Go to the Question Properties section on the right-hand side.
Find the Mutually exclusive answers setting.
Select the answer option you want to make mutually exclusive.
In this example, Others is selected as the mutually exclusive answer.
How it works in the quiz
Customers can still select multiple regular answers.
However, when they select the mutually exclusive answer, all other selected answers are deselected.
If they select another answer after choosing the mutually exclusive answer, the mutually exclusive answer is deselected.
The other answers are not disabled. Lantern only updates the selected answers based on the mutually exclusive option.
On a multiple-choice question displayed as a dropdown, such as a Dropdown - Multiple Choices question or a multiple-choice question with Display answers as set to Dropdown, the tags for the customer's other selected answers are removed from the field when they pick the mutually exclusive answer.
Important note
The Mutually exclusive answers setting is only available for Multiple Choice questions.
This includes multiple-choice questions displayed as a dropdown, such as a Dropdown - Multiple Choices question or a multiple-choice question with Display answers as set to Dropdown. Find out how to show a long list of answers in a dropdown.
It does not appear for Single Choice questions because single-choice questions already allow customers to choose only one answer.