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What are Skip/Show Conditions?
Skip/Show Conditions allow you to control whether specific questions should appear or be skipped based on answers to previous questions. Unlike Logic Jumps, which determine the next question based on the current answer, Skip/Show Conditions adjust question visibility in reverse. This creates a more seamless quiz experience by dynamically adjusting what participants see based on their responses or combo of responses.
These conditions are available for all quiz page types, including single-choice questions, multiple-choice questions, open-ended questions, transition screens, and even opt-in pages. You can configure them in the right-side panel of the quiz editor.
Prepare Questions for Skip/Show Conditions
Skip/Show Conditions rely on Question Property IDs to define and check the logic behind a question being shown or hidden.
Let’s assume your initial question in a quiz that recommends the best pet food is:
"What kind of pet do you have?" with answers like Dog, Cat and Both.
Assign a Property ID (e.g., pet_type) to this question so that subsequent questions can reference it. This can be done from the right-hand side menu of this question under Property ID.
Configuring Skip/Show Conditions
Now, let’s assume the next follow-up question will be what the pet's name is, but it will be customized depending on whether they have a specific one or both.
"What's the name of your cat?" → Shows if the participant selects Cat or Both.
"What's the name of your dog?" → This question appears only if the participant selects Dog or Both.
To configure Skip/Show Conditions for the question "What's the name of your cat?", follow these steps:
Navigate to the question’s settings.
Choose ‘Show’ this page if any of the following conditions are met
Now click on the Add condition button to open the menu below and write the Property ID
pet_type, then “is one of” from the drop-down menu that means either one OR the other.
For the property Values, we will have to input the values that fit with this choice meaning our 2 answers for it: Cat, Both. You can separate by coma here all answers that are a fit for showing the question.
This ensures that only relevant questions appear based on the participant's initial responses, creating a smoother experience and maintaining engagement. In this case only a customer choosing Cat OR Both in the first question will see this question, otherwise they will see the next question in the logic flow of the quiz.
Compounding Skip/Show Conditions
Skip/Show Conditions can operate based on 'All' (AND logic) or 'Any' (OR logic) rules:
All Conditions Met (AND logic): All specified conditions must be true for the question to be shown or skipped. For example, we’ll also create a question asking about the age of a user’s pet and give it the property ID
pet_age. If the pet is elderly, captured by our answer Senior, we will follow up with the question: "Does your senior cat have any specific dietary needs or health concerns?"Setup: Show the question if all of the following conditions are met:
pet_typeis one of Cat, Both (meaning they choose either Cat or Both) ANDpet_ageis exactly Senior.
Any Conditions Met (OR logic): If specified condition are met, the question “What type of chewing toys or treats does your dog prefer? “ will be skipped. For example, if the
pet_weightis Obese coming from a previous question about their pet’s weight ORdog_healthfrom another question about health concerns mentions that the dog Has loose teeth we want to skip the question: "What type of chewing toys or treats does your dog prefer? "Setup: Skip the page if any of the following conditions are met:
pet_weightis exactly Obese ORdog_healthis exactly Has loose teeth.
This feature offers great flexibility in creating custom paths for your customers, with no need to duplicate questions or create intricate decision trees in your quiz. This simple show or skip flow can “qualify” any question based on any other selected answers that have certain Property IDs. It works great for multi-choice questions in which you have customized follow-up questions based on certain answer selections. Check out our help article if you want to learn more about how to use Logic Jumps for custom quiz paths.