With Shopify Flow, you can automatically notify your team whenever a customer completes a Lantern quiz. By sending internal emails that include quiz details, you keep your staff updated without any manual work.
Prerequisites
Shopify Flow app installed and active on your store.
A Lantern quiz published and collecting responses.
Setting Up the Workflow
Open Shopify Flow
Click Create workflow, then choose Select a trigger.
In the workflow editor, select Lantern as the app.
Choose the trigger Quiz Completed (or Quiz Completed — with customers if you want to include customer details).
Add an Action to Send Internal Email
Select Action → Flow → Send internal email.
Enter the recipient email address (e.g.: your support or sales team).
Write a subject line, such as “Quiz Completed Notification.”
Insert Quiz Variables
Use Flow’s variable picker to insert quiz details into the email body.
You can include variables such as quiz name, quiz ID, customer email (if available), and quiz responses.
Example:
Subject line:
Quiz Completed Notification – {{quizName}}
Message/Body:
A customer has completed the quiz {{quizName}}.<br> Session ID: {{sessionId}}<br> Their results page is: {{resultsUrlFull}}<br> Email provided: {{email}}<br><br> The following responses were provided:<br> {% for responses_item in responses.responses %} {{ forloop.index }}. {{ responses_item.question }} — {{ responses_item.answer }}<br> {% endfor %}
4. Turn On the Workflow
Once all steps are set, enable the workflow so emails are automatically sent.
Notes
Use the Quiz Completed — with customers trigger if you want customer information (like email and name) included. Make sure to also enable Create customer in Shopify in the quiz’s Results Page under Orders & Tags so customer records are created.
Internal emails are for team notifications only; they are not sent to customers.
You can combine this with conditions to send notifications only for specific quizzes.
By setting up internal email notifications, you’ll always know when quizzes are completed, helping your team stay in sync and act on results faster. To explore more use cases, check out our articles on Shopify Flow integrations and Integrating Lantern with LoyaltyLion via Shopify Flow.